Visitor

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2 Messages

Thursday, July 31st, 2025

Cancellation

@Xfinity Support Hello I would like to cancel all of my xfinity services as soon as possible. I tried to set up a call but the earliest I can get is August 4th but I cannot wait that long. Also, I do not have the time to go to the brick and mortar store because it closes before I get off from work. Can I cancel online through the website? If so, can I have someone walk me through it?

  

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Accepted Solution

Official Employee

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1.8K Messages

2 days ago

Hello, @User_MWAP our team can help. We'll just need to work in a direct message. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page. 

Visitor

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2 Messages

Okay I will do that, thank you!

Accepted Solution

Official Employee

 • 

2.3K Messages

2 days ago

@User_MWAP

Thanks for reaching out to us, we do hate to see you go but we understand your concerns. We do hope to be able to service you again here in the near future https://www.xfinity.com/learn/deals/internet .  Please enjoy the rest of your day and feel free to reach out to us anytime and thank you for being the best part of Xfinity !

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