@user_vae1z4 I'm sorry to hear you're looking to cancel your services with us. Is there a particular reason as to why you're looking to disconnect your account? Is there anything I can do to help change your mind?
@user_vae1z4 I understand. I can definitely help you disconnect your services. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityRaul
Official Employee
•
2K Messages
3 days ago
@user_vae1z4 I'm sorry to hear you're looking to cancel your services with us. Is there a particular reason as to why you're looking to disconnect your account? Is there anything I can do to help change your mind?
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