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Sunday, February 9th, 2025 5:31 PM

Cancellation via direct message

How can I cancel my xfinity service via direct message?

Official Employee

 • 

2K Messages

1 month ago

Greetings, @user_s3o6q1! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you needed to cancel your service, but we are here for your support.
 
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
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