Visitor
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1 Message
Cancellation Request
I accidentally requested all my services be canceled instead of only canceling my cable. Please advise if we can reverse the cancelation of home phone and internet.
Visitor
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1 Message
I accidentally requested all my services be canceled instead of only canceling my cable. Please advise if we can reverse the cancelation of home phone and internet.
XfinityAlfonso
Official Employee
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2.5K Messages
5 hours ago
Hello user_caz7nu thanks so much for reaching out so quickly with this account change request! Was that initial order done online, and already completed? We will take the reins on this and assist and help get htings all sorted out for you.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
You can also use our direct messaging link here once signed in: https://forums.xfinity.com/direct-messaging
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