Visitor
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1 Message
Cancellation online
I would like to cancel my Xfinity service and would prefer to complete the cancellation online through this forum.
Please let me know the steps required to proceed with canceling my account and when the cancellation can take effect.
EG
Expert
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116.6K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRichard
Official Employee
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3K Messages
2 hours ago
Hi there, @user_9lrr78 Thanks for reaching out to us on the Forums! I'm sorry to hear that you would like to cancel your services. We can certainly assist you. We noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forums is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a direct message. Since you already sent a DM, we will continue to assist you there!-Richard
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