Visitor
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2 Messages
Cancellation of Xfinity Internet
Hi Xfinity Support,
I would like to cancel my Xfinity internet service. Can an agent allow the direct message function so I can send a DM please? Thanks!
Visitor
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2 Messages
Hi Xfinity Support,
I would like to cancel my Xfinity internet service. Can an agent allow the direct message function so I can send a DM please? Thanks!
XfinityRaul
Official Employee
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3.1K Messages
10 hours ago
@user_jc663b I'm sorry to hear you're looking to cancel your internet service with us. Is there a particular reason as to why you'd like to disconnect the account? Is there anything I can do to help change your mind?
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XfinityThomasD
Official Employee
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2K Messages
5 hours ago
Thanks for working with my team today. There was already a pending cancellation order, but we were able to change the date for you to have it completed sooner. Feel free to create a new post if you ever have questions in the future.
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