Visitor

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2 Messages

09/19/2026 3:42 AM

Cancellation of Xfinity Internet

Hi Xfinity Support,

I would like to cancel my Xfinity internet service. Can an agent allow the direct message function so I can send a DM please? Thanks! 

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Official Employee

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3.1K Messages

3 hours ago

@user_jc663b I'm sorry to hear you're looking to cancel your internet service with us. Is there a particular reason as to why you'd like to disconnect the account? Is there anything I can do to help change your mind?

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