Visitor
•
1 Message
Cancellation of wifi
I would like to cancel my wi fi xfinity plan. I have already changed companies and have new service.
Visitor
•
1 Message
I would like to cancel my wi fi xfinity plan. I have already changed companies and have new service.
XfinityRichard
Official Employee
•
3.8K Messages
1 hour ago
Good Morning, @user_8vx1u. We’re sorry to see you go! We can definitely help with your request to cancel your Xfinity Internet service. Please send us a DM with your full first and last name and full service address so we can get started.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You must use the primary Xfinity ID
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