Visitor

 • 

1 Message

Monday, April 27th, 2026 8:58 PM

Cancellation of the current contract

I would like to cancel the current contact on May 18th because I am leaving the U.S. 

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Official Employee

 • 

637 Messages

11 hours ago

Thanks for taking the time to post and reach out, user_saucjs! We'll be sorry to see you go, but our team can definitely help with your cancellation. Please send us a direct message with your full name, name on the account (if different), and service address, and we'll get the ball rolling!

Here are detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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