Visitor
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1 Message
Cancellation of Services
I need to cancel my Xfinity subscription effective May 1, 2026, as I'm moving to a new apartment which already has a Wi-fi.
Visitor
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1 Message
I need to cancel my Xfinity subscription effective May 1, 2026, as I'm moving to a new apartment which already has a Wi-fi.
EG
Expert
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117.5K Messages
8 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAngie
Official Employee
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2.5K Messages
8 hours ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary.
• Click the "Direct Message” icon (upper right corner of this page).
• Click the "New message" (pencil and paper) icon.
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list.
• Type your message in the text area near the bottom of the window.
• Press Enter to send your message.
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XfinityBrianH
Official Employee
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2.2K Messages
6 hours ago
user_wdi4ua Thank you for giving us the opportunity to assist you with your account, please reach out to us again if you have any other concerns we can assist you with.
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