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Thursday, October 17th, 2024 8:03 AM

Cancellation of service

To enroll no requirement to speak to anyone.

However, to cancel I need to "schedule" a call, however the link doesn't work.
>

We're having some trouble scheduling your callback


The bot doesn't let me speak to any   agent either (apparently the queue is long lol).

How am I supposed to stop overpaying?

Official Employee

 • 

1.3K Messages

29 days ago

 

user_8zqzgp Good morning! Thank you for reaching out to our Community Forums Team. I can see you are having some difficulties with getting in contact with us. We appreciate you bringing this to our attention, and I'll be sure to pass along the feedback. Additionally, thank you so much for taking a moment out of your busy day to send us a direct message. For future reference, please keep in mind that sending unsolicited direct messages, is a violation of Forum Guidelines, but I can definitely take care of this for you from here. It just helps other members of the community with similar issues to find the answers they need. I would be happy to go over some more cost effective options with you today in DM. I look forward to working with you today! 

 

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