Hello @acevez You should be able to cancel the Hulu by visiting xfinity.com/yoursubscriptions and managing the subscription from there. If you are unable to do that we could certainly assist with that as well.
@acevez No worries. We can take care of you. In order for our team to help please send us a direct message with your full name and the service address to get started.
To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityMatthew
Official Employee
•
1.2K Messages
2 days ago
Hello @acevez You should be able to cancel the Hulu by visiting xfinity.com/yoursubscriptions and managing the subscription from there. If you are unable to do that we could certainly assist with that as well.
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