Visitor
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1 Message
Cancell service
I'd like to cancel all my Xfinity services (internet, TV, and equipment rental). Could someone from the team please help? Thank you.
Visitor
•
1 Message
I'd like to cancel all my Xfinity services (internet, TV, and equipment rental). Could someone from the team please help? Thank you.
XfinityRichard
Official Employee
•
3.9K Messages
18 days ago
Good afternoon, @user_9yo1wr ! We’re sorry to hear you’d like to cancel your Xfinity services. We certainly understand that circumstances can change, and we’re here to help make the process as smooth as possible. Please send us a DM with your full name and service address so we can assist.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You must use the primary Xfinity ID
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