Canceling xfinity without a phone call

user_utvu8w Thanks for posting on our Community Forums for assistance. I'm sorry to hear you would like to cancel. We can help with your request. Could you please send our team a Direct Message with your name and service address?

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it