Visitor
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1 Message
Canceling Xfinity TV and Voice packages.
I'm interested in Canceling my Xfinity TV and Voice packages, keeping only my Wifi and Mobile subscriptions.
Visitor
•
1 Message
I'm interested in Canceling my Xfinity TV and Voice packages, keeping only my Wifi and Mobile subscriptions.
Accepted Solution
XfinityThomasA
Official Employee
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2.9K Messages
11 hours ago
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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EG
Expert
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114.1K Messages
11 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMartyR
Official Employee
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2.6K Messages
9 hours ago
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