Visitor
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1 Message
Canceling Xfinity Service
Hello, I called in to cancel my service but was giving a timeline of end date May-09. How do end the service earlier?
Visitor
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1 Message
Hello, I called in to cancel my service but was giving a timeline of end date May-09. How do end the service earlier?
EG
Expert
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110.1K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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CCFelicia
Problem Solver
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311 Messages
2 years ago
Hello @ZZG81 thank you for reaching out to our Communities team, we would be more than happy to bump up the date of your existing cancellation request.
Can you please send our team a direct message [private message]:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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CCFelicia
Problem Solver
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311 Messages
2 years ago
@ZZG81
We want to thank you for reaching out to us. We are glad we were able to resolve your concerns. If you ever require additional help in the future, please do not hesitate to create another public post here for any new account and service needs!
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