Canceling wifi

Hello I'm wondering if I canceled my xfinity wifi to go with a different company if I can still keep my cable TV through Xfinity??

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XfinityShawn

Official Employee

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1.4K Messages

1 day ago

@user_xnevd9 You can do that if you want. There are no restrictions to having different providers for different services.

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user_xnevd9

Visitor

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3 Messages

@XfinityShawn How do I go about canceling my wifi and making sure my cable package is updated to get the best price i can???

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19 hours ago

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user_xnevd9 Excellent question! I'd be happy to go over some option cable options with you, and help with your internet services as well. To begin, can you please send a Direct Message with your name and service address?

Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it

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19 hours ago

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Customer Service

user_xnevd9

Canceling wifi

XfinityShawn

user_xnevd9

XfinityKassie

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