Visitor

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1 Message

Tuesday, October 21st, 2025

Canceling Streaming Subscription

Was trying to cancel my HBO Max subscription and the forum website timed me out while I was actively talking to support via Direct Message. Need Direct Message enabled again and to talk to support to make sure that my subcription was cancelled.

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Official Employee

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1.7K Messages

3 hours ago

@hazmatt20XX Just send us another DM, and we can pick up right where we left off! You can send a DM by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support."

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