Visitor
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1 Message
Canceling services
I moved to Japan. I no longer have access to the phone number associated to the account. I’m trying to cancel it and I’m not able to because that said they need a code from my phone. I don’t know what I should do.
XfinityRaul
Official Employee
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2.8K Messages
1 day ago
@user_p6yx4l Thank you for making us aware that you're trying to cancel your account while in Japan. Let's continue our conversation via DM to see what we can do to get this taken cared of.
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XfinityRaul
Official Employee
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2.8K Messages
2 hours ago
@user_p6yx4l We want to thank you for reaching out on the Community Forum for support with your account. Never hesitate to create another public post for any of your future account and service needs!
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