@user_ldjslb Thanks for adding a post. You can modify the services you have and their promotions here https://www.xfinity.com/broadband-labels. Sign in, and you will be able to remove the TV and Voice services, while getting the latest internet only deal. Let us know if you have any questions or encounter any trouble.
@XfinityBenny Hello. I tried the page and it wouldn’t work. It would only let me change my plan, but not cancel any services. Would I have to close my current account in order to just get internet services?
Hi there, @user_ldjslb ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry for the trouble you are having, I can assist you and get you taken care of. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityBenny
Official Employee
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1.2K Messages
6 hours ago
@user_ldjslb Thanks for adding a post. You can modify the services you have and their promotions here https://www.xfinity.com/broadband-labels. Sign in, and you will be able to remove the TV and Voice services, while getting the latest internet only deal. Let us know if you have any questions or encounter any trouble.
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