U

Visitor

 • 

1 Message

Tuesday, May 13th, 2025 7:26 PM

Canceling Service is Impossible

I need to cancel my Xfinity service - the company has made this an impossible and ridiculous process. 

Please let me know how I can cancel. 

Official Employee

 • 

1.8K Messages

1 day ago

Oh, no! We're sorry to hear you need to cancel your services, @user_hai8bu. Is there anything we can do to change your mind? You've reached the right team to help. We can assist from here. Please send us a Direct Message with your full name and address.

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

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