Greetings, @Cliffdeb93! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you needed to cancel your service, but we are here for your support.
If you currently have an active service agreement, the early termination fee would be $10.00 for each month remaining in the agreement. You can visit https://xfinity.com/contract to find all the details about your agreement and see how many months are left.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you as well.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
XfinityJamesC
Official Employee
•
2.1K Messages
11 months ago
Greetings, @Cliffdeb93! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you needed to cancel your service, but we are here for your support.
If you currently have an active service agreement, the early termination fee would be $10.00 for each month remaining in the agreement. You can visit https://xfinity.com/contract to find all the details about your agreement and see how many months are left.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you as well.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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