Visitor
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1 Message
Canceling Internet Service
Hi, how do I go about canceling my Xfinity internet service? I'm not seeing an option online.
Visitor
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1 Message
Hi, how do I go about canceling my Xfinity internet service? I'm not seeing an option online.
user_AlB
Visitor
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2 Messages
4 months ago
I have same question
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XfinityBenny
Official Employee
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1.3K Messages
4 months ago
@jevins Thanks for adding a post to the community. For customers that want to stop service on the next billing cycle, we have this https://www.xfinity.com/cancel page to set up the request. For customers that need to stop service immediately, it is best to call in to our support or add your own post to the forum like you just did. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_eia4ua
Visitor
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1 Message
3 days ago
I want to cancel my internet service.
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user_1a0428
Visitor
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1 Message
3 days ago
Hi I too would like to cancel my home internet service.
and before you ask, the fact that i have to do it in this insane roundabout way — leave a message on a post on a community forum, wait for a bot to invite me to direct message it, explain my reasons and hope they are deemed worth — IS WHY.[Edited: "Inflammatory"]
(edited)
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user_brmycj
Visitor
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1 Message
2 days ago
I have this same question
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user_g0qgx4
Visitor
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1 Message
14 hours ago
I would like to cancel my tv service and keep my internet.
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