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user_i1zj1u
1st Topic

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1 Message

Sunday, January 11th, 2026 5:24 AM

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Canceling Internet Service Online

Hi, I'm looking to cancel my internet service without having to wait for a callback or to go to a store in person. Thank you.

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Updated 

13 hours ago

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EG

Expert

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115.3K Messages

18 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityBrianH

Official Employee

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1.9K Messages

17 hours ago

 

user_i1zj1u  Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

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XfinityAbby

Official Employee

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533 Messages

13 hours ago

Thank you for allowing us to help you with this today @user_i1zj1u, If you ever need any additional assistance, feel free to make a new post. I hope you have a great week! 

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