Visitor

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1 Message

Wednesday, January 14th, 2026 3:44 PM

Canceled services

I didn't receive confirmation email after canceling services. Is this normal?

Oldest First
Selected Oldest First

Official Employee

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2.2K Messages

2 hours ago

 

user_ln9u1r Hello there! Thank you for reaching out to our Xfinity Forums Team. Typically, the email confirmation will come through within 24-48 hours. I would recommend checking your preferred contact information in your Xfinity account to be sure that isn't going to the correct email address. Have you had any issues with receiving emails in the past? 

 

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