Visitor

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3 Messages

09/12/2026 6:03 PM

Canceled service

I called yesterday to cancel my service. I haven't received an email confirming this and when I log into my account it shows as active. 

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Official Employee

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659 Messages

11 hours ago

Hello user_iihsom, Thank you for reaching out here in our Xfinity Community forum. I'm sad to hear you left, but I will be happy to assist you and take a look to verify for you. I see you sent us a DM already, and I will continue with you there. 

 

Official Employee

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659 Messages

4 hours ago

Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate your continued support, wishing you a wonderful rest of your day! Please let us know if anything comes up. We are here for you!

Visitor

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1 Message

3 hours ago

I don’t have a direct message option on my app to cancel only a bot. Please cancel my service 

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