Visitor
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1 Message
Canceled service
Hi I canceled my service but they didn't mention returning equipment. Do they automatically send a box to return?
Visitor
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1 Message
Hi I canceled my service but they didn't mention returning equipment. Do they automatically send a box to return?
EG
Expert
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117.2K Messages
14 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMatthew
Official Employee
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1.7K Messages
14 hours ago
Hello @user_75av61 We have multiple options How to Return Your Xfinity Equipment. You can choose any of the options available. But if you are doing a UPS pickup from your house you will need to provide a box.
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