Support
Offers
Sign in
Visitor
•
2 Messages
11/12/2026 11:27 AM
Looking to cancel my internet
Like
Comment
Follow
Responses
2 hours ago
Need to chat with someone to cancel my internet
Official Employee
1.6K Messages
19 minutes ago
Our team would be happy to assist with account management.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click "Direct Message"
Click the "Start new conversation" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing, a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it. See the link below for an examplehttps://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
user_3kabov
Visitor
•
2 Messages
2 hours ago
Need to chat with someone to cancel my internet
0
0
XfinityJoe
Official Employee
•
1.6K Messages
19 minutes ago
Our team would be happy to assist with account management.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click "Direct Message"
Click the "Start new conversation" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing, a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it. See the link below for an example
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
0
0