Visitor
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1 Message
Cancelation
Need to cancel my subscription. Or set an appointment for someone to call me. Xfinity is making it really hard to cancel.
Visitor
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1 Message
Need to cancel my subscription. Or set an appointment for someone to call me. Xfinity is making it really hard to cancel.
EG
Expert
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118K Messages
1 hour ago
The concern is not "Home Security Rules And Automations" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBillie
Official Employee
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4.2K Messages
1 hour ago
@user_j2kybq We appreciate your time in reaching out to our team here on the Xfinity Forums. As sad as we are to hear that you are looking to cancel services, this is something that we can help you with. Since I do need to access your account details, please send us a DM to Xfinity Support with your full name and address to get started.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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