1 Message
Cancelation
I would like to cancel my home security products but keep internet services. I can't get anyone through chat features or phone to assist.
1 Message
I would like to cancel my home security products but keep internet services. I can't get anyone through chat features or phone to assist.
XfinityMarcus
Official Employee
•
1.5K Messages
10 months ago
user_8ye47u thank you for using the Community Forums page, I can assist you with making account changes today. Please send us a direct message with your full name and service address to get started.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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