1 Message
Cancelation
I recently tried to request to begin cancelation process for my xfinity internet through the assistant, I tried to specify that I cannot take phone calls to no avail, can I cancel without phone calls?
1 Message
I recently tried to request to begin cancelation process for my xfinity internet through the assistant, I tried to specify that I cannot take phone calls to no avail, can I cancel without phone calls?
XfinityAlfonso
Official Employee
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1.7K Messages
11 months ago
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.
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user_xn7vst
1 Message
11 months ago
I think thousands of us are trying to cancel and cannot unless we call and sit on the phone for hours. Not sure how it’s legal tbh
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