U

Visitor

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2 Messages

Saturday, April 26th, 2025 8:41 PM

Cancelation Email

I received an email about "Working on your Cancelation Request". I didn't submit any kind of request for cancelation, and it says my service will stop on May 5th.

Official Employee

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1.3K Messages

9 days ago

user_s5dzae Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

Visitor

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2 Messages

Thanks! Just sent the dm.

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