Visitor

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2 Messages

10/26/2026 3:12 PM

Cancel

I want to permanently cancel my Xfinity home internet service without a phone call. Please help me complete the cancellation through messages and confirm the cancellation date.

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Selected Oldest First

Expert

 • 

122.5K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.8K Messages

3 hours ago

 

user_pnmmi4 We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. So the Xfinity Community can have an understanding of your concern, is there any particular reason you're requesting the cancelation of your Xfinity home internet service? 

 

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