Visitor
•
1 Message
cancel
I need to cancel my Xfinity internet account. I do not want to change or downgrade my plan, and I would like to complete the cancellation in writing rather than by phone. Please assist me with a full cancellation
Visitor
•
1 Message
I need to cancel my Xfinity internet account. I do not want to change or downgrade my plan, and I would like to complete the cancellation in writing rather than by phone. Please assist me with a full cancellation
XfinitySara
Official Employee
•
2.8K Messages
3 hours ago
Hello, @user_nwi5zq! Our team can certainly help :)
Please just note that sending unsolicited private messages to myself or any other user is a direct violation of our Forums guidelines. You must first create your own public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. This is just a heads up for future reference, and I look forward to assisting you further.
I'll reply to your DM momentarily.
0
0