Visitor

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1 Message

07/28/2026 6:30 PM

Cancel

Help me cancel online please

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Official Employee

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3.1K Messages

2 months ago

Thank you for reaching out to our team with your question about the options to stop your service. You can do that through your Xfinity app or at the Xfinity.com/myaccount site. We can also assist you from here with that request if needed. 

Visitor

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2 Messages

4 hours ago

Help me cancel xfinity

Official Employee

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3.3K Messages

 

user_8wqz5n Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you are looking to leave us. We'll do our best to help you. Please send a Direct Message with your full name and address.

    Click "Sign In" if necessary
     • Click the "Direct Message" icon (upper right corner of this page)
     • Click the "Start a New Conversation" (pencil and paper) icon
     • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
     • Type your message in the text area near the bottom of the window
     • Press Enter to send your message

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Visitor

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2 Messages

4 hours ago

Help me cancel online please

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