Visitor
•
1 Message
cancel
I want to cancel my account effective June 23, 2026 as I am moving and no longer need it. I would like to do it online without waiting on hold. Is there a link to cancel?
Visitor
•
1 Message
I want to cancel my account effective June 23, 2026 as I am moving and no longer need it. I would like to do it online without waiting on hold. Is there a link to cancel?
EG
Expert
•
118.2K Messages
5 hours ago
The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityMartyR
Official Employee
•
3.3K Messages
5 hours ago
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
How to: Direct messaging within the forum
0
0