Visitor

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1 Message

Tuesday, May 26th, 2026 1:17 PM

Cancel

I’m looking to cancel my service 

Oldest First
Selected Oldest First

Official Employee

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4.8K Messages

46 minutes ago

Hi user_w98vll! Thanks for visiting our Xfinity Forum. We appreciate you being a customer and would hate to lose you. My team would love to see if we can keep you on with us, but if not, we can assist you with canceling your account. Please send us a Direct Message. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

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