Thank you for reaching out @user_5boszr! I’m sorry to hear you’re thinking about canceling your services. Could you please send our team a direct message with your full name, full address, confirm the date you’d like services disconnected, and tell us more about why you are wanting to cancel the services on the account? To send a "Direct Message" to Xfinity Support:
• Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
XfinityAldrik
Official Employee
•
2.5K Messages
1 hour ago
Thank you for reaching out @user_5boszr! I’m sorry to hear you’re thinking about canceling your services. Could you please send our team a direct message with your full name, full address, confirm the date you’d like services disconnected, and tell us more about why you are wanting to cancel the services on the account? To send a "Direct Message" to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0