user_g8wbn2 I’m sorry to hear you’re having trouble getting your services canceled, I know how stressful that can feel, especially when you’ve already tried reaching out multiple times. I’d be happy to help get this moving in the right direction. To take a closer look at your account and make sure everything is handled correctly, please send us a direct message with your full name and service address. Once we have that, we can review the account and assist further.
To send a direct message, just click on our profile and choose “Send a message.” We’re here to help get this resolved for you.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
XfinityChristy
Official Employee
•
2.7K Messages
7 hours ago
To send a direct message, just click on our profile and choose “Send a message.” We’re here to help get this resolved for you.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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