Visitor

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1 Message

Monday, April 6th, 2026 2:45 AM

Cancel

I talked to someone last week about cancelling my Xfinity on Tuesday. Tuesday came and went bc my wifi is still on. My confirmation number is 1001339619142119.

[EDIT: Personal info]

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Official Employee

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2.4K Messages

5 hours ago

Thank you for meeting us here in our community, @user_1qacma. We're sorry to hear about the trouble with cancelling your services. We can assist. Please send us a Direct Message with your full name and complete service address, so we may assist. 

 

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

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