Dewald55 Thank you for taking the time to reach out to us here via Xfinity Community Forums. Our Xfinity Forums team is full of the experts who can certainly assist you with getting this account properly addressed. Our condolences for the loss you have experienced as well. Can you send over a direct message to us with your full name, the account owners full name and the complete service address included?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
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• Type your message in the text area near the bottom of the window
XfinityMarcus
Official Employee
•
2.1K Messages
11 hours ago
Dewald55 Thank you for taking the time to reach out to us here via Xfinity Community Forums. Our Xfinity Forums team is full of the experts who can certainly assist you with getting this account properly addressed. Our condolences for the loss you have experienced as well. Can you send over a direct message to us with your full name, the account owners full name and the complete service address included?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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