Could you please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
We want to thank you for reaching out on the Community Forum for support with your account closure request @user_bd29z1. We are glad we were able to fulfill your request. If you decide to return never hesitate to create another public post for any of your future account and service needs!
XfinityThomasC
Official Employee
•
3.2K Messages
3 hours ago
Hello, @user_bd29z1
Could you please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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XfinityThomasC
Official Employee
•
3.2K Messages
2 hours ago
We want to thank you for reaching out on the Community Forum for support with your account closure request @user_bd29z1. We are glad we were able to fulfill your request. If you decide to return never hesitate to create another public post for any of your future account and service needs!
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0