Visitor

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1 Message

Wednesday, October 29th, 2025

Cancel

I canceled my Xfinity through your virtual assistant. It did say it was canceled. Does that mean my next bill will be my last bill I just want to confirm it was fully canceled due to me Switching carriers. Thank you. 

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Official Employee

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1.7K Messages

6 days ago

Hello user_w25tl1! Thanks so much for reaching out to us here on our Xfinity Forums. I'm sad to see that you need to cancel, but I'm happy to help out and ensure that the order was entered correctly. Do you have NOW (prepaid) services that you set to cancel or do you have a Xfinity home account (postpaid)? 

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