U

Visitor

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1 Message

Sunday, June 22nd, 2025 3:34 PM

Cancel

I have tried four times and each time the agent told me it would be done in a few days and it had been a month. I am very frustrated. I will write a direct message and if this case is not settled I will never return to xfinity.

Official Employee

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1.4K Messages

2 days ago

 

user_692fi7 Thank you so much for reaching out to us here to let us know about the issue you are experiencing with closing your account. I will locate your DM and we can continue our conversation there. 

 

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