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Saturday, February 1st, 2025 9:05 PM

cancel

hello! i have been trying to cancel 1 week ago and i can’t. I already reconnected the wifi with you in my new house but i want to cancel the last one. My ID is

[Edited: "Personal Information"]

Official Employee

 • 

2.8K Messages

16 hours ago

@user_cf6ybj I would be happy to assist you with your account. 

Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

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