@user_94zgza Welcome to our community forum and thank you @EG for moving this post so we can help :). Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.
EG
Expert
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110.2K Messages
10 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityEmilyB
Official Employee
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2K Messages
10 months ago
@user_94zgza Welcome to our community forum and thank you @EG for moving this post so we can help :). Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.
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EG
Expert
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110.2K Messages
10 months ago
You're very welcome @XfinityEmilyB !
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