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Cancel Xfinity Services
I am looking to cancel all of my Xfinity services, but I am not able to call during business hours, or visit a store in person. I need another option that does not involve speaking to someone on the phone during business hours, or physically traveling to a brick and mortar store.
I also want to document that on this date (January 23rd, 2026, 1:17am PST) I desire to cancel all Xfinity Services, and do not wish to delay the process or pay for services beyond this point, including but not limited to automatic payment for or renewal of services from this point (current date and time) forward.
The chatbot on the app tells me to call, online says I can DM "Xfinity Support", and none of these options are possible so far.
I am no longer using the services and need to cancel them. I am not going to upgrade, pause service, move or do anything else. I am just canceling all the services.
@XfinitySupport


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