Hello, nikdangr! I understand you may have questions about keeping access to your email, and I’m happy to share some helpful details. You can continue using your Xfinity Email address after disconnecting your service, as long as you signed in through the Xfinity Email website within the 90 days prior to the disconnection. To keep the email account active, you’ll just need to log in at least once every nine months moving forward. For additional information, you can review this helpful resource: https://www.xfinity.com/support/articles/using-email-only If you don’t mind me asking, what’s leading you to consider canceling your Xfinity service? I’d be happy to see if there are any options or solutions that could better fit your needs.
XfinityThomasA
Official Employee
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3.6K Messages
8 hours ago
For additional information, you can review this helpful resource: https://www.xfinity.com/support/articles/using-email-only
If you don’t mind me asking, what’s leading you to consider canceling your Xfinity service? I’d be happy to see if there are any options or solutions that could better fit your needs.
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EG
Expert
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118.8K Messages
7 hours ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
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