Oh, no! We're sad to see you go, @user_1xqelw. What can we do to change your mind about leaving? Are you moving? If so, we can assist with transferring your services.
Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary - Click the "Direct Message" icon (upper right corner of this page) - Click the "New message" (pencil and paper) icon - Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list - Type your message in the text area near the bottom of the window - Press Enter to send your message
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Thanks for reaching out via our Xfinity Forums @user_80cnmm. We want to do everything we can to assist! Please send a direct message including your full name and service address, and we can get started anytime.
How to Send Us a Direct Message:
Click "Sign In" if necessary.
Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
Click the "New message" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityLinda
Official Employee
•
2.3K Messages
4 months ago
Oh, no! We're sad to see you go, @user_1xqelw. What can we do to change your mind about leaving? Are you moving? If so, we can assist with transferring your services.
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user_80cnmm
Visitor
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1 Message
9 hours ago
Cancel my Xfinity account
1
0
user_c9a8fa
Contributor
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37 Messages
3 hours ago
"You can check out anytime you like but you can never leave"
0
0