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Wednesday, August 7th, 2024 12:41 AM

Cancel Xfi Complete

I would like to cancel the Xfi Complete part of my service and would like to return all of the equipment that was sent to me.

Accepted Solution

Official Employee

 • 

583 Messages

3 months ago

Good afternoon @user_4tbtt7. Could you please send our team a direct message with your full name and full address? Our team can most definitely help you our with your cancelation request.

 

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

2 Messages

I have sent the message to Xfinity Support

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